Privacy Policy
Last updated: October 2026
Who we are
CloudFive is an AI consulting and custom software firm based in the Atlanta, Georgia area. We serve small and medium-sized businesses.
What we collect and why
Contact form submissions
When you submit the workshop request form, we collect your name, email address, and the workflow description you provide. We use this solely to respond to your inquiry and schedule your workshop. We do not add you to any mailing list without your explicit consent.
Trust Center acknowledgements
When you access our Trust Center, we collect your name, company email, and company name as a record of NDA acknowledgement. This information is stored in session storage in your browser and may be logged via our contact system for audit purposes.
Server logs
Our hosting infrastructure (AWS CloudFront + S3) automatically logs standard web access data including IP addresses, browser type, and pages visited. These logs are retained for up to 90 days and used only for security monitoring and performance analysis.
Analytics
We use Google Analytics (GA4) to understand how visitors use the site in aggregate, such as pages viewed and quiz completions. The site is cookieless by default: unless you accept cookies on our banner, GA4 runs in cookieless mode, sets no cookies, and does not personally identify you. If you accept, GA4 sets first-party cookies (_ga) to measure returning visits; you can change your mind by clearing this site's data. We never enable Google's advertising or cross-site tracking features.
Text message alerts (staff only)
CloudFive sends operational alert text messages to our own staff and on-call contacts through the CloudFive Alerts program. For those recipients we collect a mobile phone number and a record of consent, and we use them only to deliver alerts about the systems we host or manage. We do not send text messages to website visitors or customers. Mobile numbers and opt-in consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to any message to opt out. For questions about text messages, email support@cloudfive.net. See our SMS Terms.
What we don't do
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
- We do not set cookies unless you accept them, and we never use analytics for advertising or cross-site tracking.
- We do not send unsolicited marketing email.
- We do not share mobile phone numbers or text message opt-in consent with third parties for marketing purposes.
Third-party services
This website uses Google Analytics for usage analytics, Cloudflare Turnstile to protect our forms from spam, and Resend to deliver contact form emails, and is hosted on AWS CloudFront and S3. Staff alert text messages are delivered through AWS End User Messaging. These services may process your data as part of delivery. For client engagements, a full list of subprocessors is available in our Trust Center.
Data retention
Contact form inquiries are retained for as long as a business relationship exists or may reasonably exist, and deleted within 12 months of the last contact if no engagement follows. Server logs are purged after 90 days.
Your rights
You may request access to, correction of, or deletion of any personal information we hold about you. Email info@cloudfive.net and we'll respond within 10 business days.
Changes to this policy
If we make material changes, we'll update the "last updated" date at the top of this page. We won't notify you by email for minor updates.
Contact
CloudFive · Atlanta, GA · info@cloudfive.net